This report updates Executive on a number of opportunities relating to improving access to council services via new digital contact channels.
This report makes recommendations for Executive to consider on implementation of these new digital channels.
Decision type: Key
Decision status: For Determination
Notice of proposed decision first published: 10/02/2025
Decision due: 10 Jun 2025 by Executive
No change since last plan
Lead member: Portfolio Holder: Culture & Customers
Contact: Susan Lewis Email: susan.lewis@ipswich.gov.uk Tel: 01473 432000.
Consultation process
Portfolio Holder for Culture & Customers
Chief Executive
Director for Operations & Place
Assistant Director of Operations
Head of IT
Head of Procurement
Legal Services
Financial Services