Agenda item

JMS/18/07 Colchester and Ipswich Museum Service Business Plan 2018-2022

The Committee is asked to approve the refreshed Business Plan and Performance Targets for 2019/20.


18.1.    Mr Hargrave reported that targets set for 2019/20 had taken into account that the Rodin Kiss and Tell exhibition would be ending in April 2019 and no other major exhibition was planned for Christchurch Mansion; likewise, the Colchester Castle targets had been increased for 2019/20 in light of the ‘Bling’ exhibition (now renamed as ‘Adorn’) due to commence in July 2019.

18.2.    Mr Hargrave reported that Arts Council England had put forward some comments on the Business Plan:

·           Encourage sharing of audience data with other National Portfolio Organisations (NPOs)

·           Include risk implications, especially in relation to more ambitious spending
[the Risk Management Strategy and Strategic Risk Register would be reviewed at the June 2019 committee meeting]

·           In relation to the Equality Action Plan, increasing the diversity of the workforce, in particular, trainees and volunteers
[a Community Advisory Group would be set up to help progress the Creative Case for Diversity and Equality, potentially in 2020/21]

18.3.    Mr Hargrave reported that officers would be meeting with Arts Council England at the end of the month to further discuss the Business Plan.

18.4.    Councillor Jones requested that the reference to the last Census on page 3 of the Plan should include the date of the Census, and the visitor profile data on page 4 should include the date when this information was captured.

18.5.    Councillor Jones commented that whilst the objectives of the Creative Case for Diversity and Equality covered the protected characteristics, it did not include those affected by economic deprivation.  Mr Hargrave commented that whilst this was not a protected characteristic, it was a factor that was recognised by Arts Council England, and museums should provide affordable activities for this audience.  Ms Breadman highlighted that ‘work with disadvantaged families’ was included under ‘Audiences’ within Section 4 – Aims.

18.6.    Councillor Jones commented that it was not always easy to identify those people affected by economic deprivation as they were often scattered within the community. Mr Steward reported that he would be updating Portfolio Holders on the work being done in conjunction with the DWP in relation to families on low incomes.

18.7.    Councillor Jones asked whether there was any measure of staff morale.  Ms Breadman reported that Colchester Borough Council had recently undertaken a staff survey and the results were currently being analysed.

18.8.    Councillor Smart commented that on the structure chart it was not possible to tell whether jobs were job-share and the number of people actually employed.  Mr Hodgson reported that some posts were split across Ipswich and Colchester, e.g. Exhibition and Display Officers; some roles were a combination of part-time posts in order to provide cover across different times of the day on a rota basis.

18.9.    Councillor Jones asked whether Ipswich Museums and Ipswich Art Gallery objectives and statistics could be set out separately as the two venues provided a different offer.  Mr Steward reported that the data could be provided separately.

18.10.The Joint Committee agreed to incorporate the points raised by the Arts Council England, and Mr Hargrave confirmed that the final version would be circulated following the meeting with Arts Council England at the end of January 2019.



that, subject to incorporating the points raised in 18.2 and 18.4 above, the refreshed Colchester and Ipswich Museum Service Business Plan 2018-2022 and the Colchester and Ipswich Museum Service Performance Targets 2019/20 be approved.

Supporting documents: