Agenda and minutes

North West Area Committee - Thursday 12th January 2017 7.00 pm

Venue: The Deaf Association, Suffolk House, 2 Wharfedale Road, Ipswich IP1 4JP

Contact: Trisha Sutton  01473 432512

No. Item


Apologies for Absence


No apologies were received however, Suffolk County Councillor Bole was unable to attend the meeting.


Unconfirmed Minutes from the Meeting held on 10 November 2016 pdf icon PDF 116 KB




that the minutes of the meeting held on 10 November 2016, be signed as a true record.


To Confirm or Vary the Order of Business




to vary the Order of Business.  To consider Item 8. Policing Priorities – North West Ipswich, after Item 6. to enable the Police to attend, otherwise the order be as printed on the Agenda.


Declarations of Interest


Councillor G Chisholm declared an interest in Item 13, in his capacity as Vice-Chair of the Disabled Advice Bureau.  Councillor S Meudec declared an interest in Item 12, in her capacity as an IBC observer for Ipswich District Citizens Advice.


Chairs Update on Actions from the Previous Meeting


63.1    The Chair reported that the new Housing Strategy 2017-2022 would be published later in 2017 than had originally been planned.  This is due to the Council’s decision to await the publication of the Government’s Housing White Paper and meant that the consultation period that you were previously advised about would now happen later in 2017.  


Responses to Public Questions Received and Open Discussion on Local Issues


64.1    No questions had been received prior to the meeting.


64.2    A resident expressed concern about the impact on schools and traffic in relation to proposed housing in Old Norwich Road however, it was noted that this location was not within the Ipswich Borough Council boundary.  IBC would be a consultee when the application was submitted to Mid Suffolk District Council (MSDC) but any decision would be taken by the Councillors on the MSDC Planning Committee.  Any highways concerns by residents should be raised with Suffolk County Council who would also be consultees.  


64.3    A resident reminded the meeting that the outline planning application consultation for the Northern Fringe development was open for comment, until the 23 January 2017.


64.4    The Big Local Trust had been approached by the Teapot Project to help reduce food waste and offer meals to the more vulnerable in the community. 


Policing Priorities - North West Ipswich


65.1    Inspector Kevin Horton and Sergeant Ali Newman of the Ipswich West Safer Neighbourhood Team presented this item and confirmed that Policing in the North West focussed on crime reduction and community policing.  An additional 3 PCSO’s and 2 Police Officers had now joined the Ipswich West Team and a change to the working hours of the Officers meant that there would now be more Police presence in the evenings.


65.2    In the North West there had been an increase of house burglaries and also sheds and garages being broken into with 9 in Whitehouse ward, 2 in Castle Hill ward and 2 in Whitton ward.  An individual had been arrested earlier in the week and subsequently the burglaries had stopped.   


65.3    Work continued with the traveller community and partner agencies on West Meadows following the tragic incidents which had occurred and this had had a significant impact on police time however, these isolated incidents had been well managed and ongoing support was being offered.  Councillor Goonan thanked the Police for keeping the Councillors and the public informed of the incidents.


65.4    The priorities for Ipswich remained, Class A drug related incidents and the burglary of dwellings in Whitehouse ward.  Since April 2016, 3014 (101) response calls had been received which (over a three year average) was an increase of 710 or 31%.  Good progress had been made with Operation Strudel in Garrick Way and several youths under 18 years of age had been arrested and sentenced and work continued with Social Services and the Youth Offending Team.


65.5    A recent SNT surgery at Downside Close had taken place, a surgery would be held on 1 February 2017 at Fircroft Road and work continued with Special Constables to target anti-social behaviour.  Residents were encouraged to report any anti-social behaviour matters and copies of the West Ipswich SNT Newsletter with the investigations recorded for each ward were available and it was confirmed that social media (Twitter) had been used to advertise the work relating to incidents.


65.6    Councillor Goldsmith asked about an assault incident in Dales Road but the Officer was unable to comment due to this being an ongoing investigation.


Ward Councillors Feedback


66.1    Whitehouse ward


            Councillor Chisholm reported that he was working with partner organisations about anti-social behaviour issues and about youth projects in his area.


            Whitton ward


            Councillor Meudec said that she had spoken on behalf of residents at the Planning & Development Committee on 11 January 2017 when the application for the Regional Distribution Centre on Agricultural Land on Whitton Lane by Headlam Group PLC had been discussed.  28 conditions had been attached to the decision which included two about noise levels. 


She had attended the Big Local Trust celebrations held in December 2016 at the Meeting Place and thanked the organisers of the event.  As the Portfolio Holder for Communities at IBC she had also been invited to celebrate an event at the Sikh Temple in Bramford Road.


            Castle Hill ward


            Councillor Goldsmith reported that the Post Office would be moving from Meredith Road to the old Co-op with extended hours.


Equipped Play Strategy Plan Presentation


67.1    Steve Kemp, the Operations Manager for Parks and Sam Teague, Landscape Officer at IBC presented this item and explained that an Equipped Play Strategy had been agreed subject to an action plan of play areas in the North West of Ipswich being produced.  The action plan was based on the quality, quantity, accessibility, community involvement and socio economic demographics of each site and there would be 2 phases of improvements in each Area Committee area.  The improvements would be funded from the Council’s capital funding programme, relevant S106 monies and external fundraising.


67.2    The priority sites in the North West area were listed and Phase 1 would consist of improvements across 4 sites and Phase 2 would consist of improvements at 2 sites, dependent on the costs of Phase 1.  The equipment at Bentley Road would be relocated to Morgan Drive and the installation of new equipment and surface and access repairs would take place at Bramford Lane Recreation Ground.  Repairs and improvements would be made to Lagonda Drive play area and the equipment at Deben Road would be moved to another unknown site.


67.3    Feedback from the Area Committees would be given to IBC’s Portfolio Holder for Culture and Leisure during February 2017 and subject to approval, the changes would be made.  Councillors agreed that equipment should be moved to make play areas a more meaningful experience for young people and the Landscape Officer said that catchment areas were considered alongside accessibility and the placement of main roads and railways.  The quality of the play equipment would be independently assessed by the Royal Society for Prevention of Accidents (RoSPA).


67.4    A resident said that some of the toilet facilities needed to be demolished and rebuilt and the Operations Manager said that toilet provision was in the process of being considered.  He also confirmed that residents in areas local to each of the existing play facilities had been consulted with.


Healthwatch Suffolk Update


68.1    Mr Dan Pennock from Healthwatch Suffolk presented this item and said that Healthwatch Suffolk was a statutory body that had the power to influence health and social care services and improve information on health and wellbeing in Suffolk.  The experiences of people using their GP, care homes or hospital services could be collected by using the feedback forms or via the website and information on joining the group was available. 


68.2    It was reported that some surgeries had Patient Participation Groups who also voiced their concerns and gathered data, opinions and experiences.  Councillor Whittall said that he represented IBC on Suffolk’s Health Scrutiny Committee which was the formal Committee who overviewed and challenged the Clinical Commissioning Groups and the Hospital Trust.


68.3    Councillor Meudec asked how much power Healthwatch had to exert pressure on the health services and Mr Pennock said that Healthwatch were a watchdog rather than a regulator.  Questions could be asked and the team were able to visit unannounced if needed and it was confirmed that the funding for Healthwatch came from the Department of Health.


NWAC/16/16 Funding request - Fresh Start - New Beginnings pdf icon PDF 129 KB


69.1    Sarah James-Ford presented this report which requested £5,000 to support Fresh Start, New Beginnings in the North West Ipswich area for the provision of therapeutic interventions for children and young people who had disclosed sexual abuse and to support family members.


69.2    Councillor Whittall asked which organisations currently funded the organisation and it was confirmed that, apart from £5m from the Government for the provision of therapeutic interventions across the whole of Suffolk, funding was received from the Clinical Commissioning Groups, the Police and by grants and fundraising.  Councillor Chisholm asked if Suffolk County Council made any contribution and it was confirmed that no funding was received from Suffolk County Council although the Fresh Start, New Beginnings project was the only treatment service available in Suffolk.  


69.3    Councillor Goldsmith asked from whom referrals were made and it was confirmed that professionally this would be from GP’s and hospitals although the Police and Social Services also made referrals and once contact had been made, people could then self-refer.  


69.4    Councillors were in full support of the service provided by Fresh Start, New Beginnings however, some Councillors expressed their concerns about the failure of Suffolk County Council to provide any funding for this essential statutory service.


69.5    On the proposal of Councillor Fisher and seconded by Councillor Xhaferaj the recommendation to allocate £5,000 to Fresh Start, New Beginnings was PUT to the Committee and was LOST.


NWAC/16/17 Funding request - Citizens Advice Drop in Service pdf icon PDF 133 KB


70.1    Nicky Willshere of the Citizens Advice Bureau based in Tower Street Ipswich presented this item which requested funding of £7,590 to provide a weekly drop in service at the Meredith Road Health Clinic in the North West area of Ipswich.


70.2    The need to be more accessible in the community had been identified due to the accessibility and cost issue for users and there was concern about the level of debt identified in North West Ipswich and the use of loan sharks in Whitton and Whitehouse wards.


70.3    In respect of a question by Councillor Fisher about how much value an outreach service gave to the public, Ms Willshere informed the Committee that, when a weekly drop-in service had been held at the GP surgery in Hawthorn Drive, 63% of the customers had not ever been to the office in Tower Street.  Holding sessions in the community allowed support and advice to be given where people felt most comfortable, without time restriction and the cost of travelling to town.


70.4    Councillor Fisher asked if the funding requested by the Disabled Advice Bureau could be combined with this request but Ms Willshere confirmed that the charities were audited separately and strict data protection regulations existed.  It was also confirmed that this request was for additional hours to those offered at Tower Street and the skills of the different workers were unique.




1.         that £5,000.00 be allocated from the North West Area Committee budget for Ipswich Citizens Advice to provide a weekly drop in service for North West Ipswich residents, be agreed.


            Reason:  For Citizens Advice to provide a weekly drop in service where people already go to access other services, for example; in or next to a supermarket, large shop or medical centre.    


2.         that the funding only be released subject to the rest of the funding being achieved or the project being reduced in line with the funding award and this pledge last for a period of up to three years from the date of this Area Committee.


            Reason:  To ensure that the Area Committee retains control over funding of its budget.


NWAC/16/18 Funding request - Disabled Advice Bureau pdf icon PDF 135 KB


71.1    Councillor Chisholm declared an interest in this item as the Vice-Chair of the Disabled Advice Bureau and left the meeting.  The Chair reported that a letter of support had been received from a resident which said that the Disabled Advice Bureau provided a good service and were a great source of information and advice. 


71.2    Diana Porter of the Disabled Advice Bureau presented this item which requested £9,191.00 to provide an outreach service to people with disabilities and carers in the North West area of Ipswich.  The Disabled Advice Bureau was a charitable voluntary organisation which had been running since 1973.  Currently there was 1 full time member of staff, 7 part time staff and 14 volunteers who covered the greater Ipswich area and were based at 19 Tower Street.   


71.3    Ms Porter reported that, of the 4,857 cases dealt with during 2015/16, 1,091 had been new clients and that £2.2m benefits had been unclaimed during 2015/16.  A third of current clients were from the North West of Ipswich and although a phone and drop in service was available at Tower Street, this service would be available for residents who could not access the office. 


71.4    Services offered by the Disabled Advice Bureau were welfare benefit advice, housing issues, adaptations, Discretionary Housing Payment issues, financial, debt and fuel poverty problems.  IT skills were needed to apply for many things like Universal Credit, Blue Badges and student applications.  This often caused people additional stress and as a result benefits remained unclaimed but an outreach service could alleviate this. 


71.5    Councillor Meudec asked how an outreach service for people who had disabilities, their carers and families would be advertised and Ms Porter said that as well as advertising at doctors surgeries and on websites, posters would also be printed.


71.6    Ms Porter said that following discussion with the proprietor at the Meeting Place in Limerick Close, it had been agreed that the drop in service could be held at this location for a reduction of room rental therefore, the total amount requested by the Disabled Advice Bureau for this specialist advisory outreach service would be £7,531.


71.7    Discussion took place about how the project could be sustainable and which other funding organisations had been approached and how the Disabled Advice Bureau held expertise about many different areas and how confidentiality was important.




1.         that £5,000.00 be allocated from the North West Area Committee budget for the Disabled Advice Bureau to provide an outreach service in North West Ipswich, be agreed.


            Reason:  To provide a weekly outreach service where people with disabilities could go to get advice in the North West area of Ipswich.


2.         that the funding only be released subject to the rest of the funding being achieved or the project being reduced in line with the funding award and this pledge last for a period of up to three years from the date of this Area Committee.


            Reason:  To ensure that the Area Committee retains control over funding  ...  view the full minutes text for item 71.


NWAC/16/19 Funding request - Home Start - South Suffolk & District Additional Capacity pdf icon PDF 849 KB


72.1    Sarah Mann from Home Start presented this report which requested £2,370.01 to Home Start South Suffolk & District in order to support families in North West Ipswich through volunteer visits, advice and referrals.


72.2    Ms Mann reported that this voluntary organisation had trained volunteers to support families for 27 years, formerly with Iceni and confirmed that the Big Local Trust had agreed both core funding and for training and also funding had been received over a 3 year period from Children In Need.


72.3    Councillor Goldsmith asked whether an IBC Community Cash Grant for 2017/18 had been applied for and Ms Mann confirmed that an application had been made.




            that £2,370.01 be allocated from the North West Area Committee budget to Home Start in order to support families through volunteer visits, advice and referrals as detailed in report Ref No: NWAC/16/19, be agreed.


            Reason:  To support families with additional needs in the North West Ipswich area.


NWAC/16/20 Area Action Plan Update pdf icon PDF 51 KB

Additional documents:


73.1    The Community Engagement Officer presented the Area Action Plan Update and reported that, in partnership with the Big Local Trust and ActivLives, a Dementia Friends Café was looking to be set up in Whitehouse ward as part of North West Ipswich becoming a more dementia friendly community.




            that the North West Area Action Plan, attached at Appendix 1 to report Ref No: NWAC/16/20, be noted.


            Reason:  Developing priorities to provide the basis of an area action plan would enable the Area Committee to clearly communicate its vision and priorities for the area and would help demonstrate how its budget would be allocated to deliver the priorities set for the area.


NWAC/16/21 Area Committee Budget Update pdf icon PDF 57 KB

Additional documents:


74.1    The Lead Head of Service presented this item and reported that £21,345 had been available to spend prior to this evening’s funding requests being considered and £2,415 remained available in the Making A Difference (MAD) budget.  The allocation of funding had been very successful so far this year and copies of the Community Dashboard were available on the sign-in desk detailing, amongst other things, how many projects had been funded.




            that the financial statement, attached at Appendix 2 to report Ref No NWAC/16/21, be noted.


            Reason: To provide an audit trail of funding that had been spent from the North West Area Committee budget.


Dates of Future Meetings for 2017/18, all at 7.00pm

·         Thursday 9 March 2017 – St Thomas Apostle Church, Bramford Lane IP1 5EP


(Venue to be arranged)


·         Thursday 8 June 2017


·         Thursday 20 July 2017 – Whitton Baptist Church, 209 Highfield Road IP1 6DH


(Venues to be arranged)


·         Thursday 14 September 2017

·         Thursday 9 November 2017

·         Thursday 25 January 2018

·         Thursday 22 March 2018



·         Thursday 9 March 2017 – St Thomas Apostle Church, Bramford Lane IP1 5EP

·         Thursday 8 June 2017 - (Venue to be arranged)

·         Thursday 20 July 2017 – Whitton Baptist Church, 209 Highfield Road IP1 6DH

(Venues to be arranged)

·         Thursday 14 September 2017

·         Thursday 9 November 2017

·         Thursday 25 January 2018

·         Thursday 22 March 2018