Decision details

OD/15/54 Box Office Management System - Exemption from Standing Orders and procurement decision

Decision Maker: Officer Decision

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No


Ipswich Borough Council’s current Box Office system has been in place for 14 years and requires upgrading to ensure continuity of service. An options appraisal (including market testing) has identified that the most cost effective option for the Council is to upgrade the existing system.


Decision: To exempt this decision from Contract Standing Orders.


Reason: It is required as a matter of urgency to ensure the council has a system which meets required standards and is economically in the best interests of the Council.


Decision: To contract with Toptix for three years and host the system at IBC at an annual cost of £22,994.


Reason: To enable the provision of box office services to the Council’s venues in the most economically advantageous way.

Publication date: 01/03/2016

Date of decision: 01/03/2016

Accompanying Documents: